Privacy Policy

Our Commitment to Your Privacy

At Helix Notion, we take the privacy of our website visitors and clients seriously. This privacy policy explains how we collect, use, protect, and share information about you when you use our website and services. We are committed to transparency about our data practices and your rights regarding your personal information.

This policy applies to all visitors and users of our website. By using our website, you consent to the data practices described in this policy. If you do not agree with these practices, please do not use our website.

Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide to us when you:

• • Fill out contact forms on our website (name, email address, message content)
• • Subscribe to our newsletters or marketing communications
• • Communicate with us via email or phone
• • Engage our services (business information, project requirements)

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing activity:

• • Device information (browser type, operating system, device identifiers)
• • Usage data (pages visited, time spent on pages, links clicked)
• • IP address and general location information
• • Referral source (how you arrived at our website)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior. For detailed information about our cookie practices and how to manage your preferences, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for the following purposes:

• • Service Delivery: To provide and improve our marketing services, respond to your inquiries, and fulfill our contractual obligations
• • Communication: To send you information about our services, respond to your questions, and provide customer support
• • Website Improvement: To analyze how visitors use our website and improve user experience, functionality, and content
• • Marketing: To send you promotional materials about our services (only with your consent where required)
• • Legal Compliance: To comply with legal obligations and protect our legal rights
• • Security: To detect, prevent, and address technical issues and fraudulent activity

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• • Consent: When you have given us explicit permission to process your data for specific purposes
• • Contract Performance: When processing is necessary to fulfill our contractual obligations to you
• • Legitimate Interests: When we have a legitimate business interest in processing your data, balanced against your rights and interests
• • Legal Obligation: When we must process your data to comply with legal requirements

How We Share Your Information

We do not sell your personal information. We may share your information with third parties in the following circumstances:

• • Service Providers: We work with third-party companies that help us operate our website and deliver our services (hosting providers, analytics services, email platforms)
• • Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business
• • Legal Requirements: When required by law or to protect our rights, property, or safety, or that of others
• • With Your Consent: When you have given us permission to share your information for specific purposes

Data Security and Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• • Encryption of data in transit and at rest
• • Regular security assessments and updates
• • Access controls and authentication procedures
• • Employee training on data protection and security

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Specific retention periods depend on:

• • The nature of the information and why we collected it
• • Legal, accounting, or regulatory requirements
• • Whether you maintain an active relationship with us

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• • Right to Access: Request a copy of the personal information we hold about you
• • Right to Rectification: Request correction of inaccurate or incomplete personal information
• • Right to Erasure: Request deletion of your personal information in certain circumstances
• • Right to Restriction: Request limitation of how we process your personal information
• • Right to Data Portability: Request transfer of your data to another service provider
• • Right to Object: Object to processing of your personal information for certain purposes
• • Right to Withdraw Consent: Withdraw your consent to data processing at any time

To exercise any of these rights, please contact us using the information provided at the top of this policy. We will respond to your request within the timeframe required by applicable law.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with applicable law.

Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information as quickly as possible.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.